Terms & Conditions

ORDERS

Please make sure to choose the right shipping destination so the correct shipping fee will be added to the price of prints and cards. I reserve the right to decline orders if the order does not match the shipping destination.

If you do not want to order and pay through PayPal you can as well order through the contact form. On confirmation I will let you know your payment options. Please note no orders will be processed before the payment has reached me.

SHIPPING & DELIVERIES

All orders will be processed as soon as possible, usually within a week. The delivery time for shipments within the UK is 3 to 5 working days, to destinations outside the UK up to 2 weeks.

Please make sure to state a clear and reachable delivery destination; I cannot take any responsibility for lost shipments if the delivery destination you stated was not reachable, did not exist, or if there was no suitable person to take the delivery. The same applies if you gave a wrong address.

RETURNS & REFUNDS

Please contact me before returning any items and we will discuss the reason for a return and the refund. Please keep the original invoice.

No returns are accepted after 2 weeks from delivery.

I will pay shipping costs for returns only if and when agreed in writing.

Refunds are only granted if the paintings, prints or cards are returned undamaged and free of any signs of usage. I reserve the right to reduce the refund if the return incurred costs that were not agreed.

No refunds will be paid before I received the goods.

CANCELLATIONS

Orders which have been shipped cannot be cancelled.

I will not change or cancel the order for anyone other than the person who placed the original order. I reserve the right to charge an order cancellation fee not to exceed 20% of the purchase price of the item being cancelled.

All cancellations must be made in writing.